Effective date: June 16, 2026

This page is intended to serve as the public privacy policy URL required for Google Play Store compliance and general app privacy disclosures.

1. Who this policy applies to

This policy applies to ShikshaNetra school ERP services provided through the website and mobile apps for school administrators, principals, teachers, staff, drivers, students, and parents.

2. Information we collect

Account details such as name, username, email address, phone number, role, and login credentials.
Student, parent, and guardian records such as admission data, attendance, class details, exam results, transport assignments, documents, and fee records.
Staff and school records such as employee details, attendance, payroll-related information, assigned duties, and operational records.
Uploaded files such as documents, homework attachments, profile images, certificates, and school records.
Notification data such as device push tokens and notification history.
Usage, audit, and security logs including login activity, IP address, device/browser information, and system actions needed for safety and troubleshooting.

3. Sensitive permissions and declarations

The mobile app may request sensitive permissions only for school-related features:

Location / background location: used for attendance punch-in where enabled, transport trip navigation, live trip tracking, and parent visibility of active school transport routes.
Notifications: used for school announcements, reminders, notices, transport alerts, and app activity updates.
Files and media: used when users upload, preview, or download school-related files and documents.

These permissions are not intended for advertising or unrelated profiling purposes.

4. How we use information

To authenticate users and apply role-based access control.
To operate attendance, academics, communication, finance, transport, and document workflows.
To send notifications, announcements, reminders, and operational alerts.
To support reporting, analytics, troubleshooting, auditability, and service security.
To comply with school recordkeeping, legal, accounting, and administrative requirements.

5. How information may be shared

We do not sell personal data. Information may be shared only as needed for service operation, including with schools, role-authorized users, parents linked to their child, hosting or infrastructure providers, and authorities where required by law or safety obligations.

6. Data retention

We retain records for as long as needed to operate the service, fulfill school administration needs, comply with legal or accounting obligations, resolve disputes, or protect platform security. Some records may remain retained even after account deletion requests where school or legal obligations apply.

7. Data deletion and account deletion

Users may request deletion of their account or related personal data, subject to identity verification, school ownership of records, and any legal or administrative retention requirements.

Public account deletion page

8. Security practices

We use reasonable technical and organizational safeguards such as authenticated access, encryption in transit, role restrictions, and audit logs to protect data from unauthorized access, misuse, or loss.

9. Children and school-managed accounts

The platform is designed for school-managed usage and may contain records relating to children or minors as part of student administration. Schools and authorized guardians are responsible for ensuring submitted information is appropriate and accurate.

10. Contact

For privacy, correction, or deletion-related questions, please contact the school administrator first or reach us at sales@shikshanetra.com.

Privacy Policy