Made in India
FAQ

Frequently Asked Questions

Get instant answers to questions about ShikshaNetra, implementation, features, pricing, and support.

Everything You Need to Know

We've compiled answers to the most common questions our schools ask. Can't find what you're looking for? Contact us directly.

What is ShikshaNetra?
01

ShikshaNetra is a complete school management ERP system designed specifically for Indian schools. It helps manage attendance, fees, exams, report cards, transport, communication, and 20+ other functions in one unified platform.

How long does implementation take?
02

Typical implementation takes 2-4 weeks depending on your school size. We provide dedicated onboarding support, data migration assistance, and staff training at no extra cost.

Can I migrate my existing data?
03

Yes! We handle complete data migration from your existing system or Excel files. Our team ensures zero data loss and proper mapping to ShikshaNetra structure.

Do you support CBSE, ICSE, and State Boards?
04

Yes! ShikshaNetra supports CBSE, ICSE, State Boards, IB, and IGCSE boards. You can customize report card formats for your specific board requirements.

What about data security and privacy?
05

We follow DPDP Act 2023 compliance, store data in India-based servers, use 256-bit encryption, and conduct regular security audits. Your school data is completely secure.

Is there a mobile app for parents and teachers?
06

Yes! Both Android and iOS apps are available. Parents can check attendance, marks, fees, and communicate with teachers. Teachers get attendance marking and mark entry features.

What if we need custom features?
07

We offer customization services. Discuss your specific needs during the demo, and we can create custom modules or integrations for your school.

How is pricing structured?
08

Pricing is flat-rate per month, not per student. No hidden charges. All updates and technical support are included. You only pay for the features you use.

What kind of support do you provide?
09

We offer email support (2-hour response), phone support during business hours (Mon-Sat, 9am-6pm), and WhatsApp support for urgent issues.

Can other schools in a group use ShikshaNetra?
10

Yes! We offer group licensing with centralized billing, shared reports, and separate data silos for each school. Perfect for school chains and educational groups.

How do I get started?
11

Book a free 30-minute demo. Our team will understand your school's needs, answer questions, and show you exactly how ShikshaNetra works for your setup.

What happens if I want to change providers later?
12

You can export all your data anytime in standard formats (CSV, Excel, PDF). We help with data export and there's no lock-in contract.

Still have questions?

Our support team is ready to help you choose the right plan and answer any concerns about ShikshaNetra.

Response time: Within 2 hours during business hours (Mon-Sat, 9am-6pm)